Frequently Asked Questions

Frequently Asked Questions

Browse our FAQ page for answers to everything you would like to know about what we do, what we charge, our process, and how everything works.

Get Started

The subscription plan lasts for a minimum of 12 months and is month to month after that. Cancel anytime after the 12 months have passed. If you cancel, you don't keep the site (otherwise everyone would just do that and we'd be out of business!).

You just have to sign a new 12 month contract.

If you cancel before the 12 months, you owe the full cost of what the site would normally cost ($5,200) minus whatever you already paid. We prioritize long term relationships with our clients, and want clients to share the same philosophy.

Every invoice comes with a 7 day grace period. If an invoice isn't paid within 7 days, there's a $25 late fee. If there are multiple monthly invoices overdue for months with no communication, we can cancel the contract and the client becomes responsible for the full price of the site. We're generally flexible and understanding of real situations, but we have to take precautions to make sure we're paid fairly for our time and effort.

We send email invoices via Stripe with a link to a secure payment page. Subscriptions are paid by credit or debit card. Lump sum projects are paid by RBC bank transfer to minimize processing fees. We do not accept checks or money orders.

The per-additional-page fee is one time, not recurring. Three extra pages is a single charge, not a monthly one. That would be crazy.

If we can't design something you're 100% happy with and no longer want to move forward, we refund whatever you paid to get started. If we do move forward with building the site, there are no refunds after that point. From then on, refunds are at our discretion.

Our Pricing

Pricing Packages For Every Budget

Lump Sum

  • Design And Development
  • $25/mo Hosting
  • $100 fee Per Page after 5
  • +$50/mo Unlimited Edits Add-on
  • +$250 To Add A Blog
  • 24/7 Support
  • Lifetime Updates
$5,200
+$25/mo Hosting
Get Started

Ecommerce

  • Custom Woocommerce Store
  • Configure Any Integrations
  • Integrated Shipping
  • Tutorial Walkthrough
  • Fully Editable In Woocommerce
  • +$50/mo Unlimited Edits
  • 24/7 Support
$10,000
starting
Get Started

Testimonials

What Are The People Saying?

We have helped small business owners all over Canada and the US get the website they have been wanting for years. We are invested in our clients just as much as they are in our work. When you work with DSGNs, you aren't just working with an agency, you're working with a dedicated partner.

Can't thank you enough for the incredible website you built for Roots Forward. You nailed it and the newsletter has had a huge impact in connecting us with our fans.
Jason Armitage
Saskatoon, SK
My champion. I've loved working with you so much over the years to bring my recipes to life!
Haya Dar
Tel Aviv, Israel
Thank you to DSGNs for crafting a remarkable website that perfectly embodies our foundation's mission. Your exceptional design and dedication have significantly enhanced our outreach and engagement with the community.
Courtney Banayad
Boulder, CO
Just wanted to drop a quick note to say thanks for the amazing website you whipped up for us! It totally nails who we are, and we've been seeing way more inquiries because of your awesome work.
Taylor Olmstead
Calgary, AB
Huge thanks for the incredible site you crafted for RANGE! It totally captures our essence and has taken our online presence to the next level.
Glenn Alderson
Vancouver, BC
Working with you to create our website has been an absolute delight. Thank you for bringing our vision to life with such creativity and attention to detail.
Janet Lymer
Calgary, AB
The professionalism, integrity and quality of work is second to none with Brian and team. They make the online digital marketing world less scary, more fun and best of all, profitable for our business. Thank you for all your hard work!
Tara-Lee Goerlitz
Calgary, AB
Brian and team were creative and quick, with customer service and attention to detail skills, second to none. We would highly recommend them for any business.
Beth Fredeen
Calgary, AB
Working with you to create our website has been an absolute delight. Thank you for bringing our vision to life with such creativity and attention to detail.
Kim Smith
Calgary, AB
Working with you to create our website has been an absolute delight. Thank you for bringing our vision to life with such creativity and attention to detail.
Kim Smith
Calgary, AB
Can't thank you enough for the incredible website you built for Roots Forward. You nailed it and the newsletter has had a huge impact in connecting us with our fans.
Jason Armitage
Saskatoon, SK
My champion. I've loved working with you so much over the years to bring my recipes to life!
Haya Dar
Tel Aviv, Israel
Thank you to DSGNs for crafting a remarkable website that perfectly embodies our foundation's mission. Your exceptional design and dedication have significantly enhanced our outreach and engagement with the community.
Courtney Banayad
Boulder, CO
Just wanted to drop a quick note to say thanks for the amazing website you whipped up for us! It totally nails who we are, and we've been seeing way more inquiries because of your awesome work.
Taylor Olmstead
Calgary, AB
Huge thanks for the incredible site you crafted for RANGE! It totally captures our essence and has taken our online presence to the next level.
Glenn Alderson
Vancouver, BC
Working with you to create our website has been an absolute delight. Thank you for bringing our vision to life with such creativity and attention to detail.
Janet Lymer
Calgary, AB
The professionalism, integrity and quality of work is second to none with Brian and team. They make the online digital marketing world less scary, more fun and best of all, profitable for our business. Thank you for all your hard work!
Tara-Lee Goerlitz
Calgary, AB
Brian and team were creative and quick, with customer service and attention to detail skills, second to none. We would highly recommend them for any business.
Beth Fredeen
Calgary, AB
Working with you to create our website has been an absolute delight. Thank you for bringing our vision to life with such creativity and attention to detail.
Kim Smith
Calgary, AB
Working with you to create our website has been an absolute delight. Thank you for bringing our vision to life with such creativity and attention to detail.
Kim Smith
Calgary, AB